Warranty Policy

 

Professional Diagnostic Products: 18 months starting from the date of product shipment from factory, or 12 months starting from product registration date, whichever comes first.

 

Charging Pile (Professional Diagnostic product line): 24 months starting from the date of product shipment.

 

Charging Pile (DIY production line, Launch Europe version): 24 months starting from product received date by Launch Europe.

 

DIY Diagnostic Tools: 18 months starting from the date of product shipment from factory, or 12 months starting from product registration date, whichever comes first.

 

TPMS Tool: 18 months starting from the date of product shipment from factory, or 12 months starting from product registration date, whichever comes first.

 

TPMS sensor: 29 months starting from the date of product shipment from factory. Exchange directly once the failure is confirmed.

Key Programmer & Keys: 15 months starting from the date of product shipment from factory.

 

EV Solutions for Maintenance & Deception: 15 months starting from product shipment from factory.

 

Tool Set: In-warranty for the whole lifetime. Remark: the warranty period is 6 months if it is detachable tools.

 

Cart Kit: 15 months starting from the date of product shipment from factory.

Lift and Floor Jack: 15 months starting from the date of product shipment from factory.

 

Tire Changer, Wheel Balancer: 15 months starting from date of product shipment from factory.

 

Vehicle Maintenance product (TOC etc): 15 months starting from the date of product shipment from factory.

 

Testing product (BST, TIT, PFP, VSP, etc): 15 months starting from the date of product shipment from factory.

 

This warranty policy is only applicable for products shipment since Sep 1, 2023.